PROCESSING TIME
For all orders, please allow 2 to 3 business days for order processing before shipping.
Orders placed over holidays and weekends will be processed the following business days.
Your final shipping cost and estimated delivery timeframe will be available to you during checkout. 

STANDARD SHIPPING
*Free standard shipping on orders $30 and up.
We use these major carriers to ship our items: UPS, FedEx and USPS
Please note that delivery of orders with more than one item may ship on different dates according to stock availability.

SHIPPING SERVICES

CarrierLocationHandlingDelivery ScheduleCost
STANDARD SHIPPINGU.S2-3 business days3 business days$5.99
FREE SHIPPINGU.S2-3 business days3 business days$0.00 *

ORDER STATUS
To view the full details of YOUR ORDER as well as obtain tracking information, please enter your order number and your email address. 
If you do not receive the confirmation email, please check your Junk or Spam folders. Then select the confirmation message and click not junk, which will allow future messages to get through.

1. COMPLETE: You successfully submitted your order to Deftea. 
2. IN FULFILLMENT:  Your order is at a Deftea warehouse and will usually ship in 2-3 business days.
3. SHIPPED: Your order is on its way. You will receive an e-mail with tracking information.
4. RETURN INITIATED: At your request, Deftea set up a return for an order.
5. RETURN COMPLETE: Deftea warehouse received the returned item.
6. CANCELED: Your order has been canceled.
7. REFUNDED: Your payment has been refunded.

FEEL FREE TO CONTACT US  :

Address: Deftea LLC
Attn: Customer Care
104 Mountford St
Hartford, CT 06114
Email: [email protected]
Phone: 860-755-0102