Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.

Late or missing refunds (if applicable)

If you were approved and have not received your refund after 10 business days; first check your bank account; Second, contact your credit card company, it may take some time before your refund is officially posted. If the refund is through your bank, there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund after 10 business days, please contact us at [email protected].

Order changes and cancellations

Orders, once entered and accepted into the system, cannot be changed. This means, we cannot add to orders already entered; a new order will need to be placed. Once the shipment occurs, the return policy is in effect,

FEEL FREE TO CONTACT US  :

Address: Deftea LLC
Attn: Customer Care
104 Mountford St
Hartford, CT 06114
Email: [email protected]
Phone: 860-755-0102